The operator of a popular Japanese restaurant faces questioning today from the Office of the Consumer Protection Board after it closed down its 27 sushi buffet eateries after selling more than 6,000 prepaid vouchers.
Facebook on Friday erupted in outrage that continued throughout the weekend over Daruma Sushi chain that closed up shop with an apology and excuse about worker shortages.
Ten customers who purchased 199-baht vouchers for future salmon sushi and sashimi munching filed fraud complaints. They were among more than 6,000 customers who bought discount vouchers both for their own use and speculation.
When they tried to use the vouchers at branches in well-known malls, they found the restaurants were closed indefinitely. The abrupt closure affected customers, franchisees and about 300 employees.
The ten complainants on Sunday met lawyer Ratchapol Sirisakhon in Nonthaburi province.
The lawyer said that he advised the people to file their civil complaints to demand compensation. For criminal action, he said people concerned would have to prove if the operator had any fraudulent intention or violated the Computer Crime Act, he said.
Meanwhile, the Office of the Consumer Protection Board said it would question the operator Monday and affected people could file their complaint online or call the hotline number 1166 during office hours.